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FAQs

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Frequently asked questions

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When will I see results?

Most customers see visible whitening in 1–2 months, but results vary. Continuous daily use prevents stains from returning and keeps your smile bright long term.

How do I contact Customer Service?

The fastest way is starting a Live Chat. You can also send us email at support@astraglow.us, 7 days a week from 9:00 AM – 10:00 PM GMT.

How do I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or on the carrier's website.

How do I change my subscription schedule?

Log into your Member Portal → Select “Subscription” → Choose to reschedule, skip, or adjust your delivery frequency.